SaaS User Interface (UI) Design Services

The goal of SAAS user interface design is to create attractive visual representations of the functionality of SaaS solutions.

Livyoung Realtech’s SaaS UI design service provides appealing SaaS interfaces that connect with users, resulting in easy brand recognition and strong customer retention.

 In general, the same basic interface design standards apply to SaaS products as they do to any other program.

Customers who use SaaS apps frequently want the software to deliver the simplest and fastest path to their objectives. As a result, the design of such a product should be as simple and intuitive as possible.

    Why UI Design Matters for SaaS

    Your UI determines how your product appears, while your UX determines how it functions. Both are critical.

    But too many SaaS product owners make the fatal mistake of focusing just on the look and feel rather than equally emphasizing usefulness and aesthetics.

     As you develop and improve your SaaS product, you’ll receive requests for new features from both current and potential clients.

    Your SaaS product becomes more complex with each new feature you introduce.

    What are the characteristics of great SaaS products?

    Most of us who are still in the rat race begin our days in the same way. We check our messages and perhaps go through our emails when we first get up. When you’re stuck in traffic on your way to work, you check slack and your emails constantly, even if you’ve already checked them. When you get a new document or ebook in the mail, you throw it into Dropbox without thinking. The majority of users have instinctive response patterns like this. These apps are no longer a well-considered decision.

    It’s become a habit. You want your application to become second nature to you.  Purpose-driven behavior, on the other hand, is different.

    For example, if you’re in a new place and want to find a decent local language translator software, or if you need to modify a document, you’ll probably remove the app once the task is completed.

    Initially, each of us created an app to serve a specific function. The goal now should be to turn your user’s purpose-driven action into a habit.

    Importance of Creating a Great SaaS UI/UX Design

    Building a SaaS app is a difficult task. While some goods prosper over time, others fail to reach their target audience and demonstrate their worth.

    The effectiveness of UI/UX design can make the difference between a strong and a weak product. Here are some examples of how UI & UX for SaaS might help.

    A lower rate of customer churn

    A SaaS service could be extremely delicate. Its performance is contingent on consumer demand.

    As a result, it’s critical to keep users and demonstrate the product’s worth to them. With a shortened sign-up procedure and a smooth onboarding experience, a successful UX solution may fulfill this function.

    User Journey Simplified

    When clients use a well-designed SaaS application, they get a simple but complete experience. The features that have been implemented are targeted at reaching as many people as possible.

    A business intelligence SaaS, for example, must suit the needs of all possible clients, from top management to a specific employee. Early on in the design process, prototyping, customer journey mapping, and user testing aid UX designers in determining the best method to reach them all.

    Easier Access to Data

    When a client uses a SaaS product for data delivery, they want to be able to get the required set of KPIs and key indicators. It’s difficult to overestimate the importance of dashboards in enhancing client ROI and the value of your business.

    Users aren’t overwhelmed by properly displayed data; instead, they are engaged, and the needed reports are delivered promptly and simply.

    Features of Importance

    When it comes to SaaS interface design, the most difficult challenge will be deciding which functions to maintain and which to cut. When it comes to prioritizing features, product expertise is crucial. In our company, product designers deal with this.

    They analyze whether these improvements will add value to your customers while not making navigation more difficult.

    Issues with Prototyping

    Users should not be kept out of the design process. We are not capable of analyzing it appropriately as product makers. As a result, testing and interviewing are critical. One of the most common mistakes made when developing a SaaS product is the absence of thorough testing throughout the early phases of development.

    The app’s future usability cannot be determined by a static UI sample. As a result, you may choose the incorrect strategy and fail.

    Why SaaS UI Design Is Worth Trying with Livyoung Realtech

    1. Scorecards & Best Practices

    Is your SaaS platform lagging? We’ll assist you to figure out how your tool compares to industry standards and where you can make improvements.

    2. UX Road Mapping & Product Strategy

    We assist SaaS organizations in prioritizing development efforts by building UX road maps and planning for enterprise application design, development, and implementation.

    3. Ethnographic Design Research & UX Research

    We understand the people who buy, use, and administer SaaS products and services through user-centered ethnographic research. To assist our clients in delivering new solutions, we identify user goals and pain points.

    4. Organizational Design & Team Training in User Experience

    We’ve built, expanded, and developed internal UX teams for both large and small SaaS software companies.

    5. SaaS Product Development and Testing

    We create engaging, easy-to-use information architecture, product workflow, and UI design, including validation across SaaS customers, by combining extensive expertise in SaaS user experience with our client’s business and user goals.

    6. Customized designs for your clients

    We know that users consider design and functionality to be one unit and that if they don’t like it, they will go. Our SaaS designs are built with the specific demands and tastes of your product’s target audience in mind, thanks to extensive user research.

    As a result, the software’s user interface quickly connects with the target demographic, ensuring rapid adoption and a high rate of subscription renewal.

    7. Processes for designing with a business in mind

    We share responsibility for the financial success of your SaaS product by designing the user interface. While our designers use the most up-to-date design trends to reflect your unique brand identity, they also consider commercial factors including competitiveness and support for marketing and customer service goals, such as successful up/cross-selling, effective strategic offers, and enhanced dwell time.

    Options for SaaS UI Design Services

    1. A one-of-a-kind design created from the ground up

    To enable quick onboarding and customer acquisition, create a SaaS UI design that is tailored to your future target audience.

    2. Redesign

    New SaaS UI with a focus on correcting all present UI flaws discovered through a thorough audit.

    3. Consistent design

    In close collaboration with your team, iterative UI design, and support for your constantly evolving product.

    3 Myths concerning SaaS Application Design Practices

    1. We’re a tiny team, so we don’t require UI/UX design.

    The first myth is that the customer believes that UI design for SaaS applications is only required for aesthetics and image and that it is only required for extremely large, successful enterprises. This isn’t necessary for a little job, and you can just do it anyhow and they’ll forgive you because you don’t have any money. If you’re working for a small company where no one knows you, anything may not matter if you can get it to function. This is a fallacy since users would not overlook poor quality.

    2. We don’t need a designer because developers can design a product

    The second fallacy is that a developer can handle everything without the help of an analyst or a Web Design Company. This is completely false for two reasons.

    To begin with, the developer is a technical specialist who sees things differently than ordinary consumers, who have completely different habits when it comes to using software products and a completely different level of readiness to deal with something difficult to achieve a goal that an ordinary person will not accomplish.

    Second, a developer is someone who knows how to make a software product but has no knowledge of a specific industry niche, future users, market trends, or the stack of products and solutions that make up that stack. As a result, he is unable to do so by definition. In the best-case scenario, he can make the program user-friendly and understandable for himself and others.

    3. It’s too pricey – we’re a tiny business with limited resources

    The third myth is that UI UX design is very expensive and that you can save money on it. This is not the case at all. This work takes relatively little time to complete, far less time than it takes to develop. It is impossible to save anything on this device.

    What is frequently overlooked before beginning UI/UX design?

    Too many firms that lack real product experience in developing a product, launching it on the market, and bringing it to a successful state build an interface based on component usage guidelines and their sense of ease.

    This is incorrect since the SaaS UI design of the interface should be centered on the audience who will use the product afterward, not on your tastes and convenience concepts. Most designers and analysts are aware that standard components and traditional interface solutions exist. They design a beautiful but ineffective and inapplicable interface in this industry because they overlook the following:

    1. Your user interface should be at least as good as your major and best competitors’ user interfaces. But, ideally, even better, if not significantly, then at least a little better. This is sometimes enough to persuade users to choose your product. Airbnb and Booking are two examples of this, and one of the most well-recognized advantages of Airbnb is its easy and convenient interface compared to Booking

    2. You’ll never be able to create a style of appearance based on your vision of a modern and effective SaaS app UI design. All of this must be derived at the very least from rivals (or even non-competitors), but from products that have already proven to be successful in this sector. products.

    3. A good interface is always built by a product manager or marketer who is familiar with the target demographic of future customers, understands their daily demands, and knows how to structure their work so that it is user-friendly. Complex problems should be solved quickly and elegantly. That is, by the way, why you should never expect a developer to create an interface on their own. However, a designer working alone without the help of a marketer is unlikely to build a truly user-friendly SaaS UX design.

    4. To save money, customers frequently create a static SaaS interface design, or a series of panels, rather than at least an interactive prototype. This is an opportunity to test this interface in real-time and see all of the paths that the user will have to take to accomplish something. A prototype like this is a low-cost and effective way to test the usability of an interface with a focus group. Because the user spends the majority of their time trying to figure out what sequence of actions they need to take to reach the intended outcome, appropriately planned routes account for 80% of the interface’s success.

    Why You Should Invest in SaaS UI Design

    When it comes to trying out your SaaS product, only 6% of users will examine the UI design. Furthermore, despite the unattractive UI, just a third of your audience will consent to utilize your SaaS product because of its benefits.

    You should give effective SaaS functionality together with exceptional UI design to properly cater to the users of your SaaS solution and swiftly grow a huge subscriber base.

    How to Get the Most Out of Livyoung Realtech’s SaaS User Interface and User Experience Design Services

    Frequently Asked Questions

    1. What is Software as a Service (SaaS)?

    SaaS is a software delivery model that allows users to access data from any device that has an internet connection and a web browser.

    Software providers host and manage the servers, databases, and code that make up an application under this web-based approach. The cloud-based paradigm is now so ubiquitous that more than 60% of software buyers who call Software Advice specifically request web-based products—only 2% specifically request on-premise software.

    2. What is SaaS’s background?

    “Computation may someday be structured as a public utility,” remarked John McCarthy, a renowned computer scientist who earned the Turing prize for his work in artificial intelligence (AI), in a 1961 address to MIT students.

    To put it another way, cloud computing started as a shared computing resource. While the concept has been around for a while, it wasn’t until the late 1990s that the web-based technology needed to support SaaS became robust.

    That’s when firms like Salesforce, which was formed explicitly to create cloud software, started delivering classic enterprise products like customer relationship management (CRM) as SaaS.

    3. Is it possible to customize SaaS software?

    Yes! Web-based software today is adaptable enough to be customized for specific business needs as well as individual users.

    Buyers can change the look and feel of the application by customizing the user interface (UI), as well as adjusting particular regions, such as data fields, to change the data that shows. Several business process features can be turned on and off at any time.

    Users can often customize their workplace, such as a dashboard or task list, to display exactly the information they need and improve their working style.

    4. Who is the owner of my SaaS data?

    In the vast majority of circumstances, your data in a cloud-based system remains your own. Most service level agreements (SLAs) state that your organization owns the data stored on the vendor’s servers and that you have the right to retrieve it.

    Most SaaS contracts additionally include pre-paid contingencies that ensure access to your data if the vendor goes out of business (see below) and that you control that data. Furthermore, most SaaS suppliers will allow you to export and back up your data locally at any time. It’s uncommon for a provider to insist on keeping ownership of your data. Do not sign the dotted line if you detect this in a clause.

    5. Is my information secure in the cloud?

    Clients are cautious of cloud security, therefore software suppliers work hard to demonstrate how safe data is on their servers. To install and store their software instances and data, many SaaS firms use highly secure public cloud services.

    Data is at risk in-house for most businesses, where there is less funding allocated to IT security or where workers or others may unintentionally leak data or establish security gaps. In fact, according to Gartner, users will be responsible for at least 99 percent of cloud security failures until 2023. (full content available to Gartner clients).

    6. What if my merchant ceases to exist?

    Software vendors come and go regularly, whether as a result of industry consolidation or company failure. The information, on the other hand, is usually yours to retain. To “keep the lights on,” most SaaS providers pay their data center hosting business in advance.

    This prepaid charge is intended to protect businesses by ensuring that their data is available if the SaaS vendor fails. The most crucial thing is to make sure that your service level agreement (SLA) includes a section that expressly indicates that you can export your data from your service provider, which is now commonplace. This clause should also specify how often you can access your data and in what format.

    7. What are the limitations of the internet and the operating system (OS)?

    The main disadvantage of SaaS is that it is dependent on a stable internet connection. However, unless your company is located in a remote location, your internet connection will be more than adequate to use today’s SaaS systems.

    While many people believe that on-premise systems are more reliable, no system is completely fault-free. Electrical outages, hardware failures, and a variety of other risks can all affect on-premise software.

    Some SaaS companies have implemented “offline” capabilities as a safety net, allowing users to continue working even if the internet goes down. All data is synced to the system once a steady connection is restored.

    8. What’s the difference between SaaS and cloud?

    The cloud is a collection of extremely complicated infrastructure technologies. At its most basic level, it’s a network of computers, servers, and databases that are linked together in such a way that users can rent access to share their total computing power.

    Buyers can dynamically raise or reduce the amount of computing power they lease because the computing power is scalable. Anything that is hosted remotely and provided over the internet is referred to as the cloud. While all cloud programs are powered by underlying software, SaaS refers to business software that is distributed via the internet.

    When compared to traditional software development, it’s easier, faster, and less expensive for SaaS developers to roll out applications because of the broad adoption of cloud accessibility. SaaS companies now offer practically every type of essential business function, from human resources to enterprise resource planning.

    9. What is the difference between a public and a private cloud?

    All of the infrastructure technology that powers a public cloud is stored on-premises in a private cloud. A web browser provides users with the same functionality and access to their data.

    Instead of being shared with the general public, computer power is shared among users within a single organization.

    A private cloud, unlike the rapidly developing public cloud model (complete material available to Gartner clients), necessitates the management and care of an IT department. Creating your private cloud can be expensive, and it necessitates an investment in the technology needed to build and maintain a cloud environment.

    10. What is the significance of SaaS?

    For a variety of reasons, SaaS can save you a lot of money. First and foremost, it removes both the initial purchase/installation cost as well as ongoing costs such as maintenance and updates.

    SaaS apps can be readily downloaded and maintained instead of spending a lot of money on hardware installations. Licensing flexibility, ease of deployment, the newest software versions, scalability based on user needs, and a more predictable income stream in the form of less expensive monthly subscriptions are all advantages of the SaaS model.


    The most important thing for every company to remember when starting a new project is that good UX/UI design considers a person’s basic wants, motives, and goals.

    A lovely shell and useful functionalities should work for a real person, making his interaction with the interface easier.

    Due to the ever-increasing demand in the market, more and more experts in this industry are needed, who can study the behavior of the target audience and provide high-quality solutions to improve usability. Our experts will assist you in avoiding many problems that you may encounter too late, as well as drastically reducing your costs.

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